Cómo trabajar con gente complicada : Estrategias para una colaboración efectiva con (casi) cualquiera

You probably don't need to think too hard to answer this question. You already know her name, her position, her quirks, and her flaws. You've witnessed firsthand the mental and emotional toll she takes. You've seen the problems she creates for the entire team. You'd like to fix her, change her, ignore her, or teleport her to a parallel dimension. But you can't; you have to work with her. You could quit your job, although another difficult person will be waiting for you at the next one. That's why you need effective strategies to help you work with (almost) anyone, especially the most irritable, demanding, or problematic ones.